Terms and Conditions — Popmolly

1. Introduction and License

Popmolly is an online casino and iGaming platform operated under a license issued by the Government of Curacao. The platform provides real-money gambling services, including but not limited to online casino games, pokie machines, live dealer games, table games, and other interactive wagering products accessible via desktop and mobile devices. These Terms and Conditions constitute a legally binding agreement between Popmolly, hereinafter referred to as “the Company,” “we,” “us,” or “our,” and any individual who registers, accesses, or uses the platform, hereinafter referred to as “the User,” “you,” or “your.”

By creating an account, making a deposit, claiming a bonus, or participating in any game offered through the platform, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. The Company reserves the right to amend, update, or modify these Terms and Conditions at any time. Continued use of the platform following any such modification constitutes acceptance of the revised terms. Users are encouraged to review this document periodically to remain informed of any changes.

The Company operates in compliance with applicable anti-money laundering legislation, data protection standards, and responsible gambling obligations. All services are provided exclusively through the official Popmolly website and any officially affiliated applications or platforms. Unauthorized reproduction or mirroring of the platform is strictly prohibited.

2. Eligibility and Jurisdictional Restrictions

2.1 Age Requirement

Access to and use of the Popmolly platform is strictly limited to individuals who are at least 18 years of age. The Company maintains a zero-tolerance policy toward underage gambling. Any individual found to be under the age of 18 who has registered an account or engaged in gameplay will have their account immediately suspended, all winnings forfeited, and deposits returned subject to verification and applicable legal obligations.

2.2 Jurisdictional Restrictions

The Company’s services are made available to users in Australia subject to the terms outlined herein. Users acknowledge that online gambling regulations vary across jurisdictions, and it is the sole responsibility of the User to ensure that their participation in the platform is lawful under the laws of their country, state, or territory of residence. The Company does not accept registrations from users located in jurisdictions where online gambling is expressly prohibited by law, including but not limited to the United States of America, France, the Netherlands, and any other territory designated as a restricted jurisdiction by the Company from time to time.

2.3 Representations and Warranties

By accessing the platform, you represent and warrant that you are at least 18 years of age, that you are not a resident of a restricted jurisdiction, that you are not acting on behalf of any third party, and that your use of the platform complies with all applicable laws in your jurisdiction of residence.

3. Account Registration and Rules

3.1 One Account Policy

Each individual user is permitted to hold only one registered account on the Popmolly platform. The creation of duplicate, multiple, or affiliated accounts by the same individual, household, device, or IP address is strictly prohibited. Where multiple accounts are detected, the Company reserves the right to suspend or permanently close all associated accounts, void any winnings, and retain any bonus funds credited to those accounts.

3.2 Account Registration Requirements

To register an account, users must provide accurate, complete, and current personal information, including full legal name, date of birth, residential address, email address, and any other information requested during the registration process. The submission of false, misleading, or incomplete information constitutes a material breach of these Terms and Conditions and may result in immediate account closure.

3.3 Know Your Customer Verification

In accordance with applicable anti-money laundering legislation and regulatory obligations, the Company is required to verify the identity of all registered users. Users may be required to submit government-issued identification documents, proof of residential address, proof of payment method ownership, and any additional documentation deemed necessary by the Company’s compliance team. Failure to provide the requested documentation within the specified timeframe may result in account suspension, restriction of withdrawals, or permanent account closure.

3.4 Account Security

Users are solely responsible for maintaining the confidentiality and security of their account credentials, including their username and password. The Company will not be held liable for any unauthorized access to a user’s account resulting from the user’s failure to maintain adequate security measures. Users must notify the Company immediately upon becoming aware of any unauthorized use of their account or any breach of account security.

4. Deposits and Withdrawals

4.1 Deposits

The Company accepts deposits via a range of approved payment methods as displayed on the platform at the time of transaction. All deposits must be made from a payment method registered in the user’s own name. The Company does not accept deposits from third-party sources. Minimum and maximum deposit limits apply and are subject to change at the Company’s discretion. The Company reserves the right to decline any deposit transaction at its sole discretion.

4.2 Withdrawals

Withdrawal requests are processed subject to successful completion of identity verification and compliance with all applicable wagering requirements. Standard withdrawal processing times are between one and five business days, depending on the selected payment method and the outcome of any required compliance review. The Company reserves the right to apply additional verification procedures before processing any withdrawal, particularly in cases involving large transactions or suspected irregular activity.

4.3 Anti-Money Laundering Compliance

The Company is committed to full compliance with applicable anti-money laundering laws and regulations. All financial transactions conducted on the platform are subject to monitoring for suspicious activity. Where the Company has reasonable grounds to suspect that a transaction may be related to money laundering, terrorist financing, or any other financial crime, it reserves the right to suspend the transaction, freeze the associated account, and report the activity to the relevant regulatory and law enforcement authorities without notifying the user.

4.4 Currency and Fees

All transactions are processed in the currency displayed on the platform. The Company does not charge transaction fees for standard deposits or withdrawals; however, users may be subject to fees imposed by their own financial institutions or payment providers. Currency conversion charges may apply where applicable.

5. Bonus Terms and Promotional Conditions

5.1 General Bonus Eligibility

Bonuses and promotional offers are available to eligible registered users subject to the specific terms and conditions attached to each promotion. The Company reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Bonuses are non-transferable and may not be exchanged for cash unless the applicable wagering requirements have been fully satisfied.

5.2 Wagering Requirements

All bonuses are subject to wagering requirements as specified in the individual promotion terms. Users must complete the required wagering activity before any bonus-derived winnings may be withdrawn. Failure to meet wagering requirements within the specified validity period will result in the automatic forfeiture of the bonus and any associated winnings.

5.3 Bonus Abuse

Any attempt to abuse the bonus system, including but not limited to opening multiple accounts to claim bonuses multiple times, exploiting promotional structures in a manner inconsistent with genuine gameplay, or engaging in low-risk wagering strategies designed solely to convert bonus funds into withdrawable cash, is strictly prohibited. The Company reserves the right to void bonuses and winnings and close accounts where bonus abuse is identified.

6. Prohibited Activities

Users of the Popmolly platform are strictly prohibited from engaging in any of the following activities:

• Using automated software, bots, scripts, or any other artificial means to interact with the platform or its games
• Engaging in any form of cheating, collusion, match-fixing, or manipulation of game outcomes
• Exploiting software errors, glitches, or technical vulnerabilities for financial gain
• Providing false or misleading information during registration or at any point during the account lifecycle
• Engaging in fraudulent chargebacks or payment disputes in bad faith
• Using the platform for any purpose related to money laundering, terrorist financing, or other criminal activity
• Accessing the platform from a restricted jurisdiction using a virtual private network or other circumvention technology
• Attempting to reverse-engineer, decompile, or tamper with the platform’s software or systems

Any violation of the above prohibitions will result in immediate account suspension, forfeiture of all funds held in the account, and may be referred to relevant law enforcement authorities.

7. Fair Play and Game Integrity

All games offered on the Popmolly platform are powered by certified random number generator technology and are subject to independent testing and certification by accredited third-party testing laboratories. The Company is committed to maintaining the highest standards of game integrity and fair play. Any suspected manipulation of game outcomes or interference with the platform’s systems will be investigated thoroughly, and appropriate action will be taken, including account closure and reporting to regulatory authorities.

8. Fraud Prevention and Security Monitoring

The Company employs advanced fraud detection and security monitoring systems to protect the integrity of the platform and the safety of its users. All user activity is subject to ongoing monitoring for indicators of fraudulent behavior, identity theft, unauthorized access, and financial crime. Where suspicious activity is detected, the Company may take immediate action including account suspension, transaction holds, and mandatory identity re-verification without prior notice to the user.

9. Responsible Gambling

9.1 Commitment to Responsible Gambling

The Company is committed to promoting responsible gambling and protecting users from the potential harms associated with excessive gambling. The platform provides a range of responsible gambling tools, including deposit limits, session time limits, loss limits, self-exclusion options, and reality check notifications. Users are encouraged to make use of these tools to manage their gambling activity responsibly.

9.2 Self-Exclusion

Users who wish to restrict their access to the platform on a temporary or permanent basis may request self-exclusion through the responsible gambling section of their account or by contacting the Company’s support team. Self-exclusion requests will be processed promptly, and the Company will take all reasonable steps to enforce the exclusion across its platform.

9.3 Problem Gambling Support

Users experiencing difficulties related to gambling are encouraged to seek support from independent organizations specializing in problem gambling assistance. The Company provides links to relevant support resources, including the Australian national problem gambling helpline and other recognized support services.

10. Limitation of Liability

The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of or inability to use the platform, including but not limited to loss of winnings, data loss, service interruptions, or technical failures. The platform is provided on an as-is basis, and the Company makes no warranties, express or implied, regarding the uninterrupted availability or accuracy of the platform. Users access and use the platform entirely at their own risk.

11. Account Suspension and Termination

The Company reserves the right to suspend, restrict, or permanently close any user account at its sole discretion, including but not limited to circumstances involving breach of these Terms and Conditions, suspected fraudulent activity, failure to complete identity verification, regulatory obligations, or instructions from a competent authority. Upon account closure, any remaining balance will be returned to the user subject to completion of all applicable verification procedures and deduction of any outstanding obligations.

12. Dispute Resolution and Complaint Handling

12.1 Complaint Process

Users who wish to raise a complaint regarding the platform, a game outcome, a transaction, or any other matter should contact the Company’s customer support team in the first instance. The Company will acknowledge all complaints within 48 hours and endeavor to resolve them within 14 business days. Where a complaint cannot be resolved to the user’s satisfaction, the matter may be escalated to the relevant alternative dispute resolution body as designated by the Company’s licensing authority.

12.2 Escalation

Where a dispute remains unresolved following the Company’s internal complaint process, users may escalate the matter to the Curacao Gaming Control Board or such other independent dispute resolution body as may be applicable. The Company will cooperate fully with any such proceedings.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Curacao. Users accessing the platform from Australia acknowledge that while the Company endeavors to comply with applicable Australian consumer protection standards, the primary governing law for contractual disputes is that of Curacao. Nothing in these Terms and Conditions shall be construed to exclude or limit any statutory rights that users may have under applicable Australian consumer protection legislation, including the Australian Consumer Law.

14. Privacy and Data Protection

The Company collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. Personal data is collected for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and service improvement. The Company does not sell personal data to third parties and implements appropriate technical and organizational measures to protect user data against unauthorized access or disclosure.

15. Amendments and Severability

The Company reserves the right to amend these Terms and Conditions at any time. Users will be notified of material changes via email or through a notice displayed on the platform. If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect. The failure of the Company to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or of any other provision.